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Technical Advisor

Kongsberg Maritime Korea Ltd. is seeking highly motivated candidates to work as “Technical Advisor” in Shipbuilding and Marine business area.

Kongsberg Group is an international technology company that delivers advanced and reliable solution to demanding customers in the global defence, maritime, oil and gas, fisheries, and aerospace sectors. We have 7000 colleagues in 30 countries and a proud history with 200 years of continuous operation. Kongsberg Maritime delivers systems for dynamic positioning and navigation, marine automation, handling systems, safety management, cargo handling, subsea survey and construction, maritime training, satellite positioning, and autonomous solutions. We are connected to, and we live our core values: Determined, Innovative, Collaborative and Reliable.

 

Job Title: Technical Advisor

Department: Customer Support

Team: Warranty

Location: Kongsberg Maritime Korea Jeong-gwan Office

 

Main Work Tasks

  • Overall warranty claims handling & coordination activities for K-Chief 700 & K-Chief systems
  • Manage warranty claims in Dynamics 365
  • Continuously develop individual skills and technical competencies
  • Provide timely and appropriate technical support to both internal and external customers
  • Collaborate effectively with colleagues and build strong interpersonal relationships
  • Foster cross-functional cooperation to ensure mutual support across teams
  • Share insights, experiences, and information to enhance product quality
  • Deliver remote support via Bomgar and onboard support when necessary
  • Analyze critical and recurring warranty issues by category and priority
  • Participate in global warranty meeting
  • Offer technical support to the service team
  • Perform other duties as assigned

 

Qualifications

  • Experience and competence in IAS products & applications
  • Miminum of 3 years’ experience as a field engineer or equivalent for automation system
  • Willingness and motivation to support global operations
  • Fluent in spoken and written English 
  • Strong time management and multitasking abilities in fast-paced environments
  • Ability to deal with several activities simultaneously in a hectic environment
  • Good cooperative skills & communication skills
  • Customer-focused and service-oriented mindset
  • Prior experience with Kongsberg is an advantage
  • Strong Analytic Skills

 

We can offer

  • Creative and dynamic environment
  • Independent responsibilities
  • Dynamics 365 training and relevant workflow
  • Onboard training for new technology
  • Flexible work environment in hybrid setup
  • Collaboration channel with GCS worldwide
  • Competence development

 

Please download an application form and submit it to HR Korea: mb309.kmkor.hr@km.kongsberg.com

 

For further information please contact: Mr. Ho Sub Hwang, General Manager Customer Support & Aftermarket Sales

 

 

Closing: 06 July 2025