IT Support Engineer

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries.

Our Automation & Control division develops technology, products, and solutions applicable for maritime vessels, offshore production units, and fisheries & aquaculture. We look at the ocean space as our operating area where we deliver a wide range of products and services. Our deliveries ranges from single products to fully integrated systems and solutions.

We have an exciting opportunity IT Support Engineer with Kongsberg Maritime India. We are looking for IT professionals who can join our team and work closely with team leads and peer developers/testers on different projects


What we can offer
· An inspiring and safe work environment
· Professional development and career opportunities
· Competitive pay and benefits
· We offer hybrid working arrangement

Qualifications and Experience
• Graduate / Engineer in any discipline
• Diploma/ degree in Hardware & Networking
• Microsoft certification will be an added advantage
• 1-2 years of experience
• Extensive Knowledge of Microsoft related products and components (Active Directory,
Office 365, Microsoft System Centre Configuration Manager)
• Good to have Microsoft Dynamics AX, Android/iOS experience
• Knowledge of ITIL Framework
• Good knowledge of hardware (Laptop, desktops)
• Printer Installation and Troubleshooting


Responsibilities
• Day-to-day support of IT systems and users.
• Keep track and resolve incoming cases in the IT service management system.
• Assist with onboarding and offboarding of users.
• Organize and conduct end-user training.
• Install and support approved software.
• Update local stakeholders on ongoing issues, system changes, and projects.
• Assist with mapping, ordering, registration, configuration and return of IT equipment.
• Provision, install, and configure PCs, phones, video conferencing equipment, and more.
• Work closely with KONGSBERG IT centrally to ensure efficient operations.
• Assist KONGSBERG IT centrally with local infrastructure and maintenance tasks.
• Ensure that cabling, networks and other IT equipment are in accordance with KONGSBERG IT's specifications, requirements and applicable security regulations.
• Assist as an IT resource in local projects


At KONGSBERG, we believe that diversity fuels innovation. We encourage you to apply, even if you do not meet every requirement. Your unique perspective is valuable to us. Your skills, attitude and perspective could be exactly what we are looking for!

You are able to

• Analyse complex issues and problems and come up with rational judgments
• Demonstrate specialist knowledge and expertise in own area
• Communicate in a clear, precise and structured way
• Co-operate well with others, share knowledge, experience, information and support others in the pursuit of team goal
• Our comprehensive portfolio of offerings Automation & Control has been recognized as a world

Work location
Mahape, Navi Mumbai

Point of contact
Mamta Gupta