Dedicated Kongsberg Maritime teams will be established in both cities to provide local sales and aftermarket support, including service and spare parts. The move is part of a broader initiative to strengthen customer engagement and ensure faster, more responsive support for vessels and operations equipped with Kongsberg Maritime technology.
The announcement was made during a special event at the Inamarine Expo, in Jakarta, which was attended by the Ambassador of Norway to Indonesia, Rut Krüger Giverin.
“Indonesia is a vital and fast-evolving maritime nation, and both Jakarta and Batam are key hubs in that landscape,” said Patrick Banks, Kongsberg Maritime’s Vice President of Aftermarket Sales, APAC. “With over 200 shipyards in Indonesia, Jakarta is a major centre for shipping operations, government agencies, and maritime trade, while Batam has the highest concentration and plays a central role in regional shipbuilding and repair.”
“Establishing a presence in both cities allows us to be closer to our customers, respond more quickly to their needs, and support the full lifecycle of their Kongsberg Maritime products.”