The four Maritime Universities in Norway have renewed the confidence in us by purchasing an extensive support program. The support program includes periodic maintenance, on call visits, replacement of spares, software and hardware updates and a 24 hour help desk service. Included in the package is conversion of older engine room simulators from Unix to PC platform, and replacement of older ARPA radars. The contract has a five year duration and covers their whole fleet of KONGSBERG simulators.
As Jan Roger Lie, Area Sales Manager says "Customer satisfaction is our most important measure of quality. We strive to give our products high reliability, ease of operation and top quality support".