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Sales Engineer, Spare Parts

Are you keen on working with international trade and World Class products whilst supporting our customers in solving their technical and commercial challenges?

There has never been a more exciting time to work in Kongsberg Maritime than right now. Our Spares and Service Sales department is the company’s first line towards our customers and the connector to the rest of the organization. Our key mission is to ensure operational excellence for our customers and solve any pain or problem they might encounter. Our Sensing Solutions product lines contain systems like Bearing Wear Condition Monitoring, MetaPower®, K-Gauge Custody Transfer System and numerous sensor applications installed on thousands of vessels.

To further strengthen our team here in Trondheim, we are looking for a service-minded Sales Engineer with interests in sales, solving technical challenges and being close to our customers. You have an eye for details, good working capacity and comfortable with multitasking. By joining us you will become part of a committed, knowledgeable, and positive team that supports each other. We have fun at work while providing World Class support to our global customers.

If you find this interesting, have the right qualifications and identify with our values; determined, innovative, collaborative, reliable, then you are the person we are looking for.

 

Key accountabilities

  • Proactive handling of customer inquiries for spare parts and solutions
  • Provide relevant technical sales support to KMs global aftermarket sales teams
  • Work with Field Service, Warranty Team and other departments (R&D, Product and Project) to improve processes and quality
  • Maintain & update customer information in the CRM system
  • Follow up on customers and ensure KM is their preferred supplier
  • Collaborate closely with the global GCS team in Kongsberg Maritime

Qualifications and experience

  • Technical education & background, typically within electronics, mechatronics, automation or similar. Relevant experience would compensate for lack of education
  • Commercial experience and/or mindset
  • Good skills in use of digital tools (eg. ERP systems, CRM, Microsoft Office etc.)
  • Good oral and written communication skills in English and Norwegian/Scandinavian
  • Experience from international markets, maritime or oil & gas business would be an advantage

This employment may require security clearance by the Norwegian National Security Authority, clearance through Civil Aviation Authority or a background check.

You are able to

  • keep the customer in focus and strive for quality in your work
  • act on own initiative, make things happen and accept responsibility for the results
  • use a methodical and systematic approach to reach your goals
  • collaborate well with others and share knowledge, experience and information
  • communicate in a clear, precise and structured way

We offer an excellent opportunity to be a part of the KONGSBERG family. With us, you will get competitive salary and benefit packages with good development opportunities in a well-renowned international environment. We have flexible working hours and holiday arrangements, “working from home” deal and a good pension and insurance scheme. With KONGSBERG, you will have an inspiring and safe work environment and the possibility to work with sustainable and exciting solutions for the future.

 

Work location: Trondheim. Some worldwide travels might be required. We are located at the Kongsberg building at Grilstad Marina.

Point of contact: Roar Støen, Operations Manager, +47 922 46 032

 

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries.

Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. More than 3000 employees are present in 35 different countries around the world. During the operational lifetime of over 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts to secure availability and predictability to our customers.

Protechting people and planet