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Administrative Assistant

An exciting opportunity has arisen as Administrative Assistant reporting to the Operations Manager Brazil – Training. The successful candidate will be responsible for a wide range of administrative and customer service tasks, including managing student registrations, coordinating training logistics, supporting instructors, and maintaining smooth day-to-day operations at the training center.

Key accountabilities:

  • Provide an excellent level of support for customers by phone and e-mail
  • Responsible for the meal requests for the students.
  • Administrative support to instructors and students
  • Taking care of the reception and student’s registration - Manage reception duties and student registration
  • Guide customers into the training centre
  • Organizing and documenting course materials.
  • Make sure routines and procedures are followed, updated, and developed.
  • Support the coordinator setting and book courses participates in courses, using KM Course database.  - Support the coordinator in setting up and booking course participants using the KM Course database
  • Give support to local and external instructors and students.
  • Execute delegated tasks from the Department Manager efficiently and accurately.
  • Give support on course information inquiries
  • Responsible for correct data allocation
  • Responsible for the main mailbox and daily communication with customers. Make sure that the mailbox and response time is within agreed limits.
  • Responsible for supporting the invoicing team related to student information.
  • Develop and maintain a good dialogue with training coordinators worldwide and in other departments.
  • Monitor and maintain inventory levels of office and training supplies such as paper, pens, markers, flipcharts, and other stationery.
  • Ensure availability of refreshments, bottled water, and other consumables for students and instructors.
  • Coordinate the purchase of supplies and consumables in accordance with budget and procurement policies.

Authority

  •  Prioritize and schedule work tasks within the department.
  •  Instruct department personnel assignments.
  •  Make documentation and checklists.
  •  Organize instructors’ agendas and maintain the schedule board organized.

Qualifications and Experience:

  •  Bachelor’s degree in business administration, tourism or related areas.
  •  Ability to handle simultaneous activities and work in a hectic environment.
  •  Be a good customer representative and have negotiation skills.
  •  Structured and accurate.
  •  Fluent English written and spoken.
  •  Spanish is a plus.

You are able to:

  •  Committed and reliable.
  •  Handle all customer requests in a professional and polite way.
  •  Positive attitude and ability to work well with others.
  •  Collaborative. Able to work within a team to achieve agreed department goals.
  •  Attitudes and work reflecting company values.
  •  Must familiarize with our customers internal purchasing/invoicing systems.
  •  Flexible.

Work Location:
New Orleans, LA

What We Can Offer:

  • Competitive compensation packages
  • Fully subsidized health & welfare benefits with an option of a high deductible plan which includes an employer contribution towards your health savings account
  • Fully subsidized dental and vision coverage
  • Up to 5% employer match program
  • Flexibility with Paid Time Off
  • Career growth opportunities
  • Safe and collaborative culture

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries

Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 3000 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.

KONGSBERG is a leading global technology group. Throughout our proud two hundred year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We are determined in our work to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.

Protechting people and planet

KONGSBERG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.