Remote Services for HiPAP systems
HiPAP users world wide can now benefit from Remote Services, enabling a new way of supporting the operation, service and maintenance of HiPAP systems. KONGSBERG Remote Services is a tool for KONGSBERG certified engineers worldwide when requested to connect to a HiPAP system and provide remote support.
Enhanced Support and Maintenance
Secure and Reliable Remote Access
Simplified Process for Immediate Assistance
- Typical tasks than can be executed by Remote Services include:
- Transducer alignment
- Transducer alignment analysis
- LBL Array calibration
- LBL Array runtime calibration
- Software Upgrade (cNODE)
- Configure new options
- HAIN alignment
- Post processing of DVL calibration
- Troubleshooting in general
- Configure outputs/inputs
- General System Check
We offer comprehensive after-sales assistance
24/7 Technical support
Our Technical Support team is readily available to provide global 24/7 support and can rapidly respond to resolve any issues at any time, wherever your vessel is located in the world.
We can provide detailed training on the use of our products to ensure your crew is equipped with the necessary operational competence to minimise technical risk and maximise return on your asset investment.