Field Service Engineer
Kongsberg Discovery is responsible for product and technology development, supply chain operations, and project delivery for KONGSBERG's subsea and marine surface sensors, hydroacoustic positioning, sonar & mapping systems, robotic vessels, and communications systems. Through its comprehensive portfolio of offerings, Kongsberg Discovery continues to be recognized as a world leader in its core markets all over the world. We have a strong history and track record of delivering world-class products and services to customers across the globe. There is a firm focus on developing advanced technological and autonomous systems that optimize operations at sea – while simultaneously reducing the environmental impact – our solutions are key in transforming the maritime sector for a more sustainable future.
At Kongsberg, we believe in tackling challenging problems and delivering extreme performance for extreme conditions. We do that through excellent products and services developed for delivering the greatest benefits to our customers.
KONGSBERG – Protechting People & Planet
For inspiration and more info watchthis video and visit: Kongsbergwebsite
As a Field Service Engineer, you will play a crucial role in the global deployment of Underwater Acoustic systems, involving the installation and commissioning of these systems on various vessels and within shipyards across the globe. Your responsibilities will extend to servicing and maintaining the installed systems on sailing ships and offshore installations. Additionally, you will provide in-house technical support and remote assistance to both our external and internal customers.
Our Field Service Engineers are the foremost ambassadors of KONGSBERG, serving as the primary point of contact with our esteemed clients worldwide. If you possess the requisite technical qualifications, align with our core values of determination, innovation, collaboration, and reliability, and are enthusiastic about engaging in support activities on a global scale, then you are the individual we are seeking to join our team.
As a Field Service Engineer, you will play a crucial role in the global deployment of Underwater Acoustic systems. This role involves the installation and commissioning of these systems on various vessels and within shipyards across the globe. Additionally, you will service and maintain installed systems on sailing ships and offshore installations, providing in-house technical support and remote assistance to both our external and internal customers.
Our Field Service Engineers are the foremost ambassadors of KONGSBERG, serving as the primary point of contact with our esteemed clients worldwide. If you possess the requisite technical qualifications, align with our core values of determination, innovation, collaboration, and reliability, and are enthusiastic about engaging in support activities on a global scale, then you are the individual we are seeking to join our team.
Key Responsibilities
Global Deployment:
• Commissioning, testing, and servicing of underwater acoustic systems worldwide.
• Installation and commissioning on vessels and within shipyards.
Technical Support:
• Provide on-call and remote service, including telephone, email, and remote connection support to our customers.
• Supervise and assist operators onboard vessels.
• Offer in-house technical support to both external and internal customers.
Customer Interaction:
• Serve as the primary point of contact with clients, representing KONGSBERG with professionalism and expertise.
• Deliver excellent customer support, addressing issues promptly and effectively.
Qualifications and Experience
Educational Background:
• Engineering Degree or equivalent (B.Sc/B.Eng) in electronics, instrumentation, computer science, mechatronics, robotics, marine science, geology, geophysics, or hydrography.
Skills and Experience:
• Good IT/PC/network skills.
• Excellent communication skills in English and Spanish, both oral and written.
• Highly motivated for worldwide support activities.
• Experience in the maritime industry, including projects involving maritime system installation, ocean science, marine geophysics, and marine surveying.
• Strong troubleshooting skills and the ability to handle multiple activities simultaneously.
• Proficient computer literacy.
Personal Attributes:
• Able to work independently and as part of a team.
• Good customer support and people skills.
• Willingness to travel, often at short notice.
Additional Information:
• You must align with our core values of determination, innovation, collaboration, and reliability.
• You will be expected to handle several activities simultaneously and manage your time efficiently.
• You will need to maintain a high level of professionalism and expertise when dealing with customers.
KONGSBERG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Work Location: Veracruz, Mexico
Closing date by August 3rd 2024.
At Kongsberg, we believe in tackling challenging problems and delivering extreme performance for extreme conditions. We do that through excellent products and services developed for delivering the greatest benefits to our customers.
KONGSBERG – Protechting People & Planet
For inspiration and more info watchthis video and visit: Kongsbergwebsite
As a Field Service Engineer, you will play a crucial role in the global deployment of Underwater Acoustic systems, involving the installation and commissioning of these systems on various vessels and within shipyards across the globe. Your responsibilities will extend to servicing and maintaining the installed systems on sailing ships and offshore installations. Additionally, you will provide in-house technical support and remote assistance to both our external and internal customers.
Our Field Service Engineers are the foremost ambassadors of KONGSBERG, serving as the primary point of contact with our esteemed clients worldwide. If you possess the requisite technical qualifications, align with our core values of determination, innovation, collaboration, and reliability, and are enthusiastic about engaging in support activities on a global scale, then you are the individual we are seeking to join our team.
As a Field Service Engineer, you will play a crucial role in the global deployment of Underwater Acoustic systems. This role involves the installation and commissioning of these systems on various vessels and within shipyards across the globe. Additionally, you will service and maintain installed systems on sailing ships and offshore installations, providing in-house technical support and remote assistance to both our external and internal customers.
Our Field Service Engineers are the foremost ambassadors of KONGSBERG, serving as the primary point of contact with our esteemed clients worldwide. If you possess the requisite technical qualifications, align with our core values of determination, innovation, collaboration, and reliability, and are enthusiastic about engaging in support activities on a global scale, then you are the individual we are seeking to join our team.
Key Responsibilities
Global Deployment:
• Commissioning, testing, and servicing of underwater acoustic systems worldwide.
• Installation and commissioning on vessels and within shipyards.
Technical Support:
• Provide on-call and remote service, including telephone, email, and remote connection support to our customers.
• Supervise and assist operators onboard vessels.
• Offer in-house technical support to both external and internal customers.
Customer Interaction:
• Serve as the primary point of contact with clients, representing KONGSBERG with professionalism and expertise.
• Deliver excellent customer support, addressing issues promptly and effectively.
Qualifications and Experience
Educational Background:
• Engineering Degree or equivalent (B.Sc/B.Eng) in electronics, instrumentation, computer science, mechatronics, robotics, marine science, geology, geophysics, or hydrography.
Skills and Experience:
• Good IT/PC/network skills.
• Excellent communication skills in English and Spanish, both oral and written.
• Highly motivated for worldwide support activities.
• Experience in the maritime industry, including projects involving maritime system installation, ocean science, marine geophysics, and marine surveying.
• Strong troubleshooting skills and the ability to handle multiple activities simultaneously.
• Proficient computer literacy.
Personal Attributes:
• Able to work independently and as part of a team.
• Good customer support and people skills.
• Willingness to travel, often at short notice.
Additional Information:
• You must align with our core values of determination, innovation, collaboration, and reliability.
• You will be expected to handle several activities simultaneously and manage your time efficiently.
• You will need to maintain a high level of professionalism and expertise when dealing with customers.
KONGSBERG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Work Location: Veracruz, Mexico
Closing date by August 3rd 2024.