Sales & Customer Relationship Manager – Norway & Iceland
To meet an exciting future, we are looking for a highly motivated and determined Sales & Customer Relationship Manager to be responsible for a dedicated portfolio of our customers in Norway and Iceland. You will join an experienced team in the Global Customer Support division in Kongsberg Maritime and be a strong contributor to maximizing our sales potential.
In the role as Sales & Customer Relationship Manager, you should be collaborative and show excellent communication skills. You will work with stakeholders in the organization to support our customers in the best way possible, being both relationship-oriented and proactive. You should have experience working closely with customers, demonstrate a strong technical understanding, and possess a willingness to find the best solutions for our customers. In this role, you will be given flexibility and responsibility.
Please note that applicants will be evaluated on an ongoing basis. This being said, due to the Norwegian summer vacation period, candidates may also be reached out to after this time (August and onwards).
Key Accountabilities:
- Customer Relationship Management for a dedicated customer portfolio in Norway and Iceland, including:
- Aftermarket Sales of all Kongsberg Maritime’s products in close cooperation with the different Product Sales Teams
- Maintenance planning with customers
- Frame Agreements
- Develop sales plans and pipeline
- Drive profitable aftermarket sales growth
- Customer relationship responsibility and key contact person from Aftermarket sales and services
- Contribute to budget and order intake
- Follow and contribute to continuous improvements in Aftermarket Sales processes
Qualifications and Experience:
- Relevant technical background, preferably from the maritime industry
- Extensive experience communicating with internal and external customers
- Verbal and written communication skills in Norwegian and English
- Willingness to travel as required
You are able to:
- Act on your own initiative, make things happen, and accept responsibility for the results
- Focus on bottom-line results, identify potential risks, and monitor the financial impact of your activities
- Make an impact, convince and persuade others, and promote plans and ideas successfully
- Build a useful network of contacts and relationships and utilize it to achieve set goals
- Adhere to company rules and procedures and execute plans with commitment and determination
- Cooperate well with others, share knowledge, experience, information, and support others in the pursuit of team goals
This employment may require security clearance by the Norwegian National Security Authority, clearance through Civil Aviation Authority or a background check.
What We Can Offer You: With us, you will be offered a competitive salary and benefits package with good development opportunities in an international environment. We offer an inspiring and safe work environment and the possibility to work with sustainable and exciting solutions for the future.
Work Location: One of Kongsberg Maritime’s locations in Norway
Point of Contact: Astrid Opsjøn Langset, Head of Aftermarket Sales, Norway & Iceland, astrid.opsjon@km.kongsberg.com, +47 90762700
Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries