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Technical Support Engineer

An exciting opportunity has arisen as Technical Support Engineer, reporting to Team Manager – Technical Support. In this role, you will be a part of the Technical Support team, responsible for providing technical support on propulsion products to our internal and external customers. You will also contribute with technical assistance to cross-functional projects and to our sales organization. An essential part of the role will be taking an active part in developing technical documentation for Global Customer Support. Your contribution will be important to ensure that the organization’s objectives and goals are delivered.
You will be performing services through a product’s lifecycle span, from commissioning live product to legacy and into retirement.
Our product portfolio ranges from conventional propellers, azimuth propellers, gearboxes, tunnel thrusters to remote control systems.

Key accountabilities

  • Technical support for internal and external customers within Thrusters portfolio
  • Support global field service engineers with technical advice during services
  • Support our Project and Sales organization with technical solutions
  • Quality assurance and technical product documentation
  • On the longer view, participate in: Out-of-office-hours support team 1-week duty

Qualifications and experience

  • Technical education and/or experience from relevant industry is beneficial 
  • Strong and relevant technical knowledge with Thrusters equipment and maritime operations.
  • Practical hands-on experience from services is an advantage.
  • Fluent in both spoken and written English and Norwegian.

This employment may require security clearance by the Norwegian National Security Authority, clearance through Civil Aviation Authority or a background check.

You are able to

  • Act on own initiative, make things happen and accept responsibility for the results
  • Analyse complex issues and problems and come up with rational judgments
  • Produce fresh and imaginative ideas and solutions
  • Communicate in a clear, precise and structured way
  • Co-operate well with others, share knowledge, experience, information and support others in the pursuit of team goals

What we can offer

  • International work environment and multidisciplinary team collaboration
  • An exciting and important position working for the world-leading supplier of maritime solutions
  • Professional development and career opportunities
  • Competitive pay and benefits
  • Competitive terms including attractive insurance policies and pension schemes
  • We offer hybrid working arrangement
  • Social welfare club with social and recreational activities

 

Work location
Ulsteinvik

Point of contact
Stian S. Korsan, Technical Support and Engineering Manager, tel.: +4741235325

 

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries

Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 2300 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.

KONGSBERG is a leading global technology group. Throughout our proud two hundred year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We work determined to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.

Protechting people and planet