New VP and Head of Customer Success to help Kongsberg Digital’s maritime customers digitalize

Eirik Næsje will step into the role as VP and Head of Customer Success for Kongsberg Digital’s Maritime Digital Solutions. In his role, he will help maritime players succeed in their digital transformation.

Kongsberg Digital is experiencing growing demand for digital solutions from clients within the maritime sector. The hiring of a VP and Head of Customer Success will help clients with Kognifai adoption, clear goals in terms of return on investment and satisfaction with digitalization processes.

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“The maritime industry is on the verge of digital disruption. New digital solutions can help the industry solve many of the challenges they are currently facing and holds tremendous business potential – but technology is only an enabler. To ensure the success of our customers, we need to empower them not only with digital tools, but also with the competence and know-how on how to use the solutions to reap the benefits. We are delighted to have Eirik join the team, with his extensive experience from building and leading global Customer Success organizations, we are investing in the future success of our customers,” says Vigleik Takle, SVP Maritime Digital Solutions in Kongsberg Digital.

Eirik Næsje has broad experience with technology, IT, data driven market analysis and customer satisfaction. His background includes roles in sales, operations and marketing. Now, he will help Kongsberg Digital’s clients within the maritime sector define and reach their digitalization goals.

“I am thrilled to join Kongsberg Digital and be a part of the digital transformation in the maritime industry. I look forward to contributing with my experience from the software industry and data driven operations and merge them with KONGSBERG’s unique market position to provide all customers with return on their investments. I am convinced that Kognifai is the open digital platform that will become a game changer in industry collaboration,” says Eirik Næsje, new VP and Head of Customer Success for Maritime Digital Solutions at Kongsberg Digital.

Næsje will enter into his new role in April 2019.