Technical Account Manager, Autonomy Vessels

An incredible opportunity awaits you as Technical Account Manager for Autonomy Vessels in the Unmanned Vessels team within Global Customer Support. We are a team of highly skilled engineers who assist each other and co-operate well with professional challenges and contribute towards common goals. This is a position with extended customer contact, and you will be a key person in the new support team for remote and Autonomy vessels. The job will be a mix of technical and commercial support included coordination of the team.

If you are passionate about supporting our customers in optimizing their operations, demonstrating a proactive approach and a passion for delivering exceptional service, we would like to hear from you.

Innovate for a better world with us. Protechting People and Planet drives every solution.

Responsibilities

  • Be the main contact person for our customers.
  • Coordinate our team’s execution of activities.
  • Handle commercial requests.
  • Contribute to develop our Autonomy solutions for the future.
  • Collaborate with other departments to holistically support to our customers.
  • Organise support activities.

Qualifications and experience

 

  • Bachelor’s degree or technical college in Electronics, Computer science or Automation. Technical work experience may compensate for formal education.
  • Experience with IT tools like ERP and CRM.
  • Maritime experience is an advantage.
  • Fluent verbal and written communication skills in English.
  • Highly motivated to support customer in their operation.

At KONGSBERG, we believe that diversity fuels innovation. We encourage you to apply, even if you do not meet every requirement. Research shows that women and minority groups are less likely to apply to jobs unless they meet every single qualification. Your unique perspective is valuable to us. Your skills, attitude and perspective could be exactly what we are looking for!

This employment may require security clearance by the Norwegian National Security Authority, clearance through Civil Aviation Authority or a background check.

You are able to

  • act on own initiative, make things happen and accept responsibility for the results.
  • build a useful network of contacts and relationships and utilize it to achieve set goals.
  • comply to company rules and procedures and execute plans with commitment and determination.
  • use a methodical and systematic approach, plan ahead, define clear priorities and allocate resources effectively.
  • communicate in a clear, precise and structured way.
  • co-operate well with others, share knowledge, experience, information and support others in the pursuit of team goals.
  • Work customer oriented in a global operation.

What we can offer

  • An exciting and important position working with sustainable solutions.
  • An inspiring and safe work environment in a global leading company.
  • Personal Development and career opportunities.
  • To take part in the green shift for the ocean space.
  • Be part of shaping the maritime future.

KONGSBERG's strength is in unity. Diverse minds, protechting people and planet, drive innovation worldwide.

Work location
Horten, Sandefjord or Kongsberg

Point of contact
Bjørn Andreas Mørken, Vice President Remote & Autonomous GCS +47 918 28 691

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries

Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 3000 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.

KONGSBERG is a leading global technology group. Throughout our proud two hundred year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We are determined in our work to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.

Protechting people and planet