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We are seeking System Support Engineer with experience supporting IT infrastructures

System Support Engineer

Kongsberg Norcontrol maritime surveillance solutions improve safety, efficiency and security of maritime transportation and its infrastructure by providing optimal maritime domain awareness. Our solutions are in service with the world's leading maritime coastal organisations, most successful port authorities and safest offshore operators.
In addition to the main office in Norway, Kongsberg Norcontrol has offices in India, Singapore and the UK.

As our Singapore office continues to grow, we are seeking an additional System Support Engineer with experience supporting IT infrastructures.

Responsibilities and tasks:

  • Monitor condition of network, server, apps and security measures. Act as link between end-users and higher-level support. Perform routine maintenance tasks which includes update patches, asset tracking, status update
  • IT security Management related to firewalls, OS, etc.
  • Conduct preventative and rectification maintenance at customer locations.
  • Inclusion in duty roster for remote and on-site support service 24 hours per day.
  • Inclusion in the weekend standby duty roster.
  • Production of reports and necessary documentation for administration and invoicing purposes.
  • Preferable; Provision of technical support service for marine sensors including radar, radio, CCTV, AIS, etc.
  • Any other appropriate tasks required by the Line Manager.

Qualifications:

  • Diploma in Computer Engineering / IT networking / Electrical and Electronic Engineering or any other relevant field of studies
  • Possession of a Class 3 Driving License
  • Candidate needs to be able to be security cleared to access restricted areas
  • Essential; Windows Server, SQL Server, VMware ESXI, VMware VCenter, and TCP\UDP\Multicast
  • Preferable; Windows licensing, VMware licensing, HP MSA Storage and Cloud Computing – Azure or AWS.

Personal skills:

  • Team-player
  • Able to work alone
  • Result and action oriented
  • Good communication skills
  • Reliable and practical
  • Positive mind-set.

We offer:

  • Competitive remuneration including benefits
  • Interesting challenges working with critical 24/7 systems

If travel restriction allow, time will be spent in Norway during the probationary period. Workplace is Singapore, but travel could be required in the region.