System Engineer, Offshore Automation
Customer support is seeking a service engineer for supporting our regional as well as worldwide customers. The ideal candidate is one having wide experience on both ICMS and propulsion control systems. Hands-on service or operational experience on the main engine and thrusters is an added advantage. The role also involves providing remote guidance/product support to our customers as well as being part of a knowledge pool giving back end support for the field service team.
Responsibilities
- Focus on customer support, commissioning and service on assigned Kongsberg Maritime product range
- Cover service activities in SE Asia and maintain good relationship with existing clients
- Workshop test and technical preparations
- Proper preparation and execution of work assigned and ensure performance are met at all times
- Responsible for generation of service reports, update drawings, cable information database and other relevant documents
- Provides remote guidance / product support to customers and backend support to the service team
- Assist our sales department with technical issues
- Handling pre and post administrative work
- Required to undertake ad-hoc duties which may be assigned from time to time
Requirements
- Min. Diploma / Degree in Electronics / Instrumentation / Mechanical Engineering
- Experience on ship board automation
- Relevant working experience in maritime industry
- Must have excellent co-operative skills, good communication skills, result-oriented and self-motivated
- Meticulous & methodical approach to remote case handling
- Self-driven attitude to find solutions to problems
- Passion and patience for handling customers – Service minded
- On-board system process knowledge, experience with distributed control systems
- Ability to work independently
- Able to travel overseas on short notice
- Pay package will be commensurate with experience
Only shortlisted candidates will be notified for interview