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Service Engineer, Dynamic Positioning

Overview of Position

This role will liaise between main office and customers from South-East Asia, Oceania and other part of the world on all aspects of pre-commissioning/commissioning, maintenance and operation of Kongsberg’s Dynamic Positioning (DP) product range.



  • Focus on customer support, commissioning and  service on assigned Kongsberg Maritime Dynamic Positioning/ Bridge product range
  • Technical manning on desk / mobile device for remote support as require by KM Global Customer Support world-wide frame work
  • Maintain good relationship with existing clients
  • Proper preparation and execution of work assigned 
  • Responsible for generation of service reports, update drawings, cable information database and others
  • Ensure performance are met at all times
  • Pre and post work administrative
  • Workshop test and technical preparations
  • Liaison between customers and main office on all aspects of pre-commissioning/ commissioning, maintenance and operation of the systems
  • Position will cover South-East Asia, Oceania and possibly other part of the world
  • Required to undertake ad-hoc duties which may be assigned from time-to-time



  • At least 3 year relevant experience in customer service
  • At least 1 year of technical hands-on experience in maritime industry with background in automation, navigation, bridge or DP systems
  • Technical experience with marine/offshore environmental sensors or understand marine positioning system (preferred)
  • On-board system process knowledge, experience with radio and electrical equipment operation and interference and/or experience with C++ Programming will be an added advantage
  • Good knowledge on computer network system / topology will be an added advantage
  • Meticulous and customer-oriented person
  • Good customer etiquette; Ensure customers’ satisfaction and on quality of services
  • A team player and able to handle stress
  • Good written and communication skill
  • Proficient in basic MS office applications
  • Able to travel for overseas assignment on short notice
  • Pay package will be commensurate with experience

 Only shortlisted candidates will be notified for interview